How I Work

This page exists for full transparency about what you can expect working with me.
I review rates every three months, next on 03.03.22.
Invoicing and Rates
I charge at $75 an hour (GST not applicable) for a minimum of half an hour. 
Time billed will be rounded to the next half-hour.
Included in this: communication, research, design and meeting time.
Our first meeting isn't charged.
I invoice monthly on the first day of the following month, payable within 14 days.
Communication
I value communication highly and will endeavour to reply to messages and emails within the hour, even if only to expect a later response.
Please let me know how you would prefer to communicate, your estimated reply times, and when I should follow up on an unanswered note.
Availability
My current availability for freelance work is 14 hours a week.
I work part-time at Lumination Monday, Wednesday and Thursday.
You can expect most of our work to get completed on Tuesdays and Fridays, which is also when I'm available for meetings. 
Book a meeting with me here: calendly.com/ben-neale
I occasionally work out of hours and on weekends, at my discretion.
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