neale design

How it works

This is the usual process for getting started. Of course, you can skip the call and go directly to buying a plan.

1. First call

We'll have a quick call to chat through your needs and preferences, and the kind of work you would like done.

2. Pick a plan and onboard

If it seems like a good fit, purchase the Basic and Extra plan and you'll receive an onboarding form to fill in where we set expectations for ways of working. This includes:

Key contacts
Projects
Brand assets / guidelines
Setting up task / project tracking (via Notion)

3. First task request

Drop your first task brief into notion via template and I'll be in touch with either more questions about it, or the first concepts.

I'm Ben. A designer looking to help established businesses solve design problems.

Chances are, you've seen my work on the shelves. With close to 100 different beer designs for Pirate Life Brewing, experience in gin, whisky and wine, I work with established businesses who couldn't normally justify having a full time designer on hand to help refresh brands, update labels, and more.

My goal: make myself redundant

I don't want to work with you forever.

I specialise in working with my clients for a finite amount of time, developing templates, guidelines, and tools that enable your team to continue executing amazing work and getting results without me. Nothing gives me more satisfaction than seeing business continue to get great value from work we created together.

My specialties

If something you're looking for isn't listed here, just ask!

Packaging and label designs

With a deep understanding of packaging and label requirements, I can make your product stand out on shelf while ticking compliance boxes.

Product mockup and retouching

Quick, high quality mockups of your products boosts your brand presence in ecommerce settings.

Website design and creation

No custom janky builds. Only useful websites for your team that are fast, scale and evolve naturally, and look great across platforms.

Logo retouching, design and brand guidelines

Sometimes your logo doesn't need a complete overhaul, just a subtle retouch.

Easy-to-use templates

Canva, Google Slides, I can make templates for just about anything so your team can do more, quicker.

Marketing material design

I can help create and roll out a key visual across many mediums, from digital, print, ad placements or animation.

FAQs

Can I have a free trial?

Sorry, no free trials. If you have any concerns or questions, let's jump on a call to chat them through!

Can I pause or cancel my subscription?

You can request to pause your plan up to once per quarter. Please note, there will be no support during this period. You can also cancel at any point and have the remainder of your plan refunded.

Can I pay at the end of the month instead?

No. Payment upfront is required to begin work.

Where are you based?

Adelaide, Australia. (GMT+9.30) but I've worked with clients across the globe remotely.

Can you come in and work in-person?

At this stage, I work remote only. There could be exceptions to this but that would be on a case-by-case basis.

What programs do you work in?

I work across the Abode suite (Photoshop, Illustrator, InDesign, Premiere, etc.) as well as Figma, Shopify, and Webflow.

How many revisions do I get?

There is no limit on revisions. We'll refine the work until you're happy with it.

What if I cancel or my plan runs out and there are outstanding tasks?

If you choose not to renew your plan, I'll endeavour to complete all tasks prior to the end of the plan. For those not renewing their plan there is a one-week lock out period before the plan ends where no new work can be submitted.

If by chance there are still outstanding tasks at this stage, a working file of the latest version will be provided.

Great designs, fast

Download my portfolio